Consumer Information
As a valued client or potential client of J.F. Dunne Insurances Ltd., we would like to inform you of some important information regarding our Brokerage.
Terms of Business
Regulation
J.F. Dunne Insurances Ltd. is an independent Insurance Broker regulated by the Financial Regulator pursuant to the Insurance Act 2000 to provide insurance services. J.F. Dunne Insurances Ltd. is also a member of the Irish Brokers Association.
Services
J.F. Dunne Insurances Ltd. is in a position to place your business with leading insurers and other financial institutions, where relevant. J.F. Dunne Insurances Ltd. does not have any ‘tied’ relationship with any institution that would compromise our ability to offer you independent advice and choice. J.F. Dunne Insurances Ltd. arranges and provides advice in relation to all classes of non-life insurance (Motor, Liability, Marine, Property, etc.).
Remuneration
J.F. Dunne Insurances Ltd. is remunerated through a commission from the Insurance Companies with whom the insurance contract is placed. J.F. Dunne Insurances Ltd. may also apply a fee of between 0% (for example Health Insurance) and 60% (for example Breakdown Assist) of the actual premium charged by the insurance company per annum.
Conflict of Interest
It is our policy to avoid any conflict of interest, but in the event that any conflict of interest does arise, J.F. Dunne Insurances Ltd. will notify you in writing as soon as possible.
Client Default
In the event of a default by the client, J.F. Dunne Insurances Ltd. will issue a letter, by registered post, giving seven days notice of cancellation of a policy. In the event that no remedy to the default is achieved within that seven day period, the policy will be cancelled and a time on risk charge will apply.
Rebates
In the event of cancellation, the full rebate due back from the insurance company will be refunded to our client. No rebate will be due on a cancelled policy or deleted vehicle where a claim has occurred in that policy year. The Benefits section of the Bus & Coach Policy does not attract any refund in the event of suspension, up to 60% of the benefit is refundable in the event of cancellation. There is no refund given on Administration charges or on the Car Breakdown Recovery Service.
Complaints
If you are unhappy for any reason with the service you have received, please address your concerns to:
Mr. Carlos Dunne, J.F. Dunne Insurances Ltd., Embassy Office Park, Kill, Co. Kildare.A response will be posted to you within 5 working days of receipt of your complaint. If satisfaction is not reached thereafter regarding the complaint, contact may be made with any of the following:
t: 045 878500 f: 045 876151 e: insure@jfd.ie
- The IBA, 87 Merrion Square, Dublin 2
www.irishbrokers.com - The Central Bank of Ireland, PO Box 9138, College Green, Dublin 2
www.centralbank.ie - Financial Services Ombusman's Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2
www.financialombudsman.ie
Investor Compensation Company Ltd. (ICCL)
This firm is a member of the investor compensation scheme established under the Investor Compensation Act, 1998. This legislation provides for the establishment of a compensation scheme and for the payment, in certain circumstances, of compensation to clients of firms covered by the Act. However, you should be aware that a right to compensation will only arise where money or investment instruments held by this firm on your behalf cannot be returned either for the time being or in the foreseeable future, and where the client falls within the definition of eligible investor as contained in that Act. The amount of compensation payable to investors under a claim is limited to 90% of the amount lost, subject to a maximum payout of €20,000
If you have any query or concern with regard to any part of the above, please do not hesitate to contact us.
J.F. Dunne Insurances Ltd. is regulated by the Central Bank of Ireland.
J.F. Dunne Insurances Ltd. is a part of the J.F. Dunne Group.