REGULATORY INFORMATION

REGULATORY INFORMATION

Regulatory Information

REGULATORY INFORMATION

J.F.Dunne Insurances Ltd is regulated by the Central Bank of Ireland.  J.F.Dunne Insurances Ltd is part of the J.F. Dunne Group

Authorised Status: J.F.Dunne Insurances Ltd is authorised as an investment business firm in Ireland to provide the investment instrument insurance policies under Section 10 of the Investments Intermediaries Act, 1995, as amended.  Our firm is also regulated as an insurance/reinsurance intermediary under the European Communities (Insurance Mediation) Regulations, 2005 (as amended).  J.F.Dunne Insurances Ltd is also registered with the National Consumer Agency to act as a Credit Intermediary.  Copies of our various authorisations are available on request.

Statutory Codes: J.F.Dunne Insurances Ltd is subject to the following codes of conduct issued by the Central Bank of Ireland; Consumer Protection Code 2012, Minimum Competency Code 2011, Handbook of Prudential Requirements for INvestment Intermediaries 2014 & Fitness and Probity Standards 2011. These codes offer protection to our clients and all of the codes acan be found on the Central Bank's website, www.centralbank.ie.

Data Protection: J.F.Dunne Insurances Ltd is a Data Controller as defined in the Data Protection ACt 1988 and 2003.  We collect your personal details in order to provide the highest standard of service to you.  We take great car with the information provided; taking steps to keep it secure and to ensure ot os only used for legitimate purposes.  To fulfil these objectives we may share information with other affiliated professionals.  The information and other data provided to our office may be used to advise you of products and services we may offer from time to time.  You have the right at any time to request a copy of any 'personal data' within the meaning of the Data Protection Act 1988 (as amended or re-enacted from time to time) that our office holds about you and and to  have any inaccuracies in that information corrected.

Schedule of Fees: J.F.Dunne Insurances Ltd is remunerated by commission from a product producer for the work involved in placing an order and finalising the product with them on your behalf (details of commission arrangements are available on request) and by way of a fee for the activity and time spent in seeking the best terms, premium, advice and product for your specific needs at quotation and renewal stages of the policy.  Our fees, applied to the insurance premium, do not exceed 35%.  A protion of our fees on our Bus and Coach product are used to support the representative body, the Federation of Transport Operators.  An administration fee (€20 to €35) is also charged for activity involved on the policy including any alterations that take place during the policy term and at termination of a policy.  €20 will be charged for all duplicate documentation.. There is an adminstration charge for Vias Debit, Mastercard and Visa card payment that will be advised prior to any payment.

For insurance advice and services from J.F.Dunne Insurances, outside of policies held or to be taken out with us, a flat charge of €95 per hour is charged.  We reserve the right to charge a higher rate in the event that the complexity of the service requires increased resources allocated.  We will confirm and agree this fee with you prior to any increased charge being applied.  OUr schedule of fees is available here

 

Important Contact Information

In the event that a complaint needs to be made, please address it to:

J.F. Dunne Insurances Ltd, Embassy Office Park, Kill Village, Co Kildare

 

Financial Serices Ombudsman

Financial Serices Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2

Lo Call:    1890 88 20 90

Phone:    +353 1 6620899

Fax:        +353 1 6620890

Email:     enquiries@financialombudsman.ie

Web:      http://financialombudsman.ie/

Central Bank of Ireland

Central Bank of Ireland - Consumer Protection, PO Box 559, Dame Street, Dublin 2

Tel:        +353 1 224 6000
Fax:       +353 1 671 6561

Helpline: 1890 777777

Email:     enquiries@centralbank.ie.

Web:       http://www.centralbank.ie/consumer/Pages/Introduction.aspx

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J.F.Dunne Insurances Ltd is regulated by the Central Bank of Ireland. J.F.Dunne Insurances Ltd is part of the JF Dunne Group.
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